THE CLACK ECOSYSTEM
Marie Allen’s
Car Ride
Service
A new way for drivers and passengers to connect—with clear pricing and no CLACK ride commission.
Registration pilot · rides have not launched
Build your Urban profile now. Driver activation, bookings, subscriptions and payouts remain pending local approvals and verification. No charge is collected during this registration pilot.
PLAN YOUR NEXT JOURNEY
Your rides, made simpler.
Registration pilot: bookings are not active.
Sign in to save destinations and ask for help.
Saved destinations
Requests and repeat rides
Booking help & review requests
Send a request to the operator. For immediate danger, use emergency calling. This inbox is not emergency assistance and has no guaranteed response time.
Your safety tools
Choose a trip in Your Urban Trips, then load its assigned driver, vehicle and pickup PIN. Trip sharing works only during an active ride and expires after four hours.
STARTING WITH SIX CITIES
Local journeys. One Ecosystem.
Each city opens after its own launch review.
YOUR URBAN PROFILE
Let’s get you registered.
Urban uses its own passkey profile. Your phone verifies you with Face ID, a fingerprint or its device PIN. CLACK receives a public key, never your biometric data.
YOUR URBAN ACCOUNT
Your registration
AVAILABLE TO CASH OUT
Check pending settlement and available processor funds in the payments section. Cash-outs remain unavailable until verified activation.
View trip earnings & payoutsProposed $1.99 processing fee. One successful cash-out per day; no fee will be collected for a failed or unavailable payout.
Subscription: not started
No card charged. Your paid month will not start during this registration pilot.
Your privacy controls
Required driver video profile
Upload your own short introduction showing your face and stating your name. Private during the pilot; review and passenger access are not yet active. No customer recordings.
View saved videoMaximum 20 MB. MP4, MOV or WebM.
Photos are private. Coordinates in the GPS preview stay on this device. Your biometric never reaches CLACK.
Your email, phone, identity and driving eligibility have not been verified.
Delete your Urban profile
This removes your Urban registration, passkey, photo and pilot consents. It does not delete your separate CLACK Music account. Payment-enabled accounts require support-assisted closure so required financial records are preserved.
Sign in with your passkey again first if your session is older than five minutes.
PLAN YOUR NEXT CONNECTION
Where would you like to go?
Planning fields stay on this page. This does not contact a driver or reserve a ride. Booking opens only after city approval.
Your location on the map
Tap to allow this page to show your phone’s location. Coordinates stay on your device unless you enable the optional street map. Street tiles disclose the viewed area and your IP to OpenStreetMap. Tracking stops when this tab is hidden.
Location sharing is off.
GPS accuracy varies. This web page cannot guarantee background tracking or emergency assistance. For an emergency, use your phone’s local emergency calling function.
Driver membership & safer rides
- After 30 days: $20/month driver subscription. Optional cash-only rides or mutually agreed Cash App and other permitted payment-app arrangements, subject to local approval.
- Within 30 days of activation: working dashcam required to record ride-related customer interactions, with notice and legally required consent. No public sharing of customer footage.
- Driver video profile: a short personal introduction is required before activation. Confirm the assigned customer before each ride.
- Under 18: a parent must ride with the child for the entire trip. No exceptions for unaccompanied minors.
- Signed terms: drivers and adult passengers accept the limited release naming Ruby Wilson; non-waivable rights remain protected.
These are launch requirements. Rides, cash arrangements and subscriptions remain inactive in this pilot.
MARIE ALLEN’S CAR RIDES SERVICE
Work and hustle in peace. Respect every customer.
We take this hustle seriously. Protect your opportunity to earn: be respectful, do a good job, and get every passenger home safely. Your family, children and bills depend on you making responsible choices.
- Customer respect is mandatory. Confirmed abuse, harassment, threats or disrespect toward a customer results in immediate termination of platform access. Reports trigger immediate suspension pending review. No one may threaten, assault or retaliate against a customer or driver. Accountability means platform action and, when appropriate, reporting to authorities.
- Dashcam within 30 days of registration. Drivers must obtain, pay for, install and maintain their own working dashcam. Installation must be safe and comply with local visibility and equipment rules. Customers will be encouraged to check for it and consider its presence and operation in their five-star trip rating. Give required recording notices and obtain consent where required; protect recordings and never publish private passenger footage.
- Fair ratings review. An average of 3.5 stars or below after at least 10 verified completed-trip ratings triggers operator review, not automatic suspension. Drivers may submit an appeal from My rides & help. Serious safety complaints are handled separately and promptly.
- Drive safely. Follow all state and local traffic laws, wear your seatbelt, require passengers to use appropriate restraints, and practice defensive driving. Never drive impaired, distracted or dangerously.
- Insurance comes before rides. Drivers must obtain and maintain the insurance and permissions required for carrying paying passengers before activation. A personal auto policy may not cover rideshare work; confirm coverage with your insurer.
- Protect your family. We strongly encourage drivers to obtain life insurance coverage promptly to help protect their families and dependents. Life insurance is separate from the vehicle and rideshare insurance required before driving.
- Responsibility and claims. Drivers are responsible for their conduct and costs allocated to them under applicable law. The service does not promise voluntary reimbursement of every loss. No waiver eliminates criminal responsibility, mandatory insurance duties or liability that cannot lawfully be waived. This notice does not establish that anyone has already signed a waiver.
Registration pilot: rides have not launched. Ratings review uses a minimum of 10 completed-trip ratings. Dashcam installation is due within 30 days of registration, and verified installation is required before driving.
RESPECT IS REQUIRED
A better ride starts with all of us.
Driver etiquette
- Before every shift, clean seats, floors, windows and handles. Remove litter and personal clutter; provide a clean, dry passenger space.
- Keep your car fresh and pleasant smelling: ventilate, remove odours at their source and avoid heavy fragrances. No smoking or vaping.
- Keep the vehicle safe, maintained and roadworthy. Pick up and drop off only where stopping is safe and permitted; never block a traffic lane. Wear your seat belt, follow traffic laws and never drive impaired or use your phone by hand.
- Confirm the assigned passenger and destination. Be punctual, courteous and respectful; ask about comfort, temperature and music.
- Respect disability access, service animals and local duties. After day 30, cash-only or mutually agreed payment-app rides are optional where approved; agree on the fare and method before departure. Never pressure a passenger to cancel for a private ride. Do not photograph, record or share passenger details without appropriate permission. No harassment, discrimination, unwanted contact, solicitation or unauthorized riders.
- For an accepted trip, keep location sharing enabled through pickup and arrival. Safely stop if tracking fails; never troubleshoot while driving.
Passenger etiquette
- Be ready at the agreed pickup and wait somewhere safe. Confirm the assigned car, plate and driver before entering; give an accurate destination and request changes before arrival.
- No rider under 18 without their parent riding for the entire trip. Wear your seat belt; arrange any legally required child seat. Keep within the vehicle’s approved capacity.
- Respect the driver, vehicle and other road users. No threats, harassment, discrimination, smoking, vaping or illegal activity.
- Keep the car clean. Take your belongings and rubbish; ask before eating, drinking or changing the music.
- Do not distract the driver, request unsafe driving or pressure them to break traffic laws. Respect personal boundaries and privacy. Do not photograph, record or share driver details without appropriate permission. Record trip arrangements in Urban; agree to any permitted cash or payment-app method before departure.
- Give honest trip feedback. Never retaliate against a report, make a false complaint or misuse another person’s location.
Five stars. Clear accountability.
Both participants may rate a completed trip from 1 to 5 stars: 1 poor, 2 below expectations, 3 satisfactory, 4 good, 5 excellent. Each person submits one rating per completed trip. Ratings are separate from complaints.
A trip complaint immediately suspends the reported account and ends its active trips pending review. Confirmed customer abuse, harassment, threats or disrespect results in immediate termination. A complaint is an allegation, not a finding; review may also result in reinstatement. These protocols apply whenever you use Urban.
Rides remain in prelaunch. Trip ratings and complaints become available for actual assigned trips; sample rides and reviews are never presented as real.
YOUR URBAN TRIPS
Stay connected from acceptance.
No accepted trip.
Assigned participants only. Passenger updates refresh every 5 seconds from acceptance through pickup and the ride. A fix older than 30 seconds is marked stale. The map circle shows estimated GPS accuracy; fixes worse than 100 metres are flagged approximate. Drag to explore, then tap Recenter & follow to resume following the driver. The page must remain open; phone lock, signal loss or permissions can interrupt tracking.
No ratings yet.
Updated terms and etiquette
Read the updated terms and privacy notice and the etiquette protocols before using trip features.
PAYMENTS THROUGH CLACK
Trip payments. Driver earnings.
Pay your assigned driver securely through Marie Allen’s Car Ride Service. Eligible debit cards and bank accounts are offered by Stripe at checkout.
Passenger payments
Completed, verified trips appear below with their final fare: $5 plus $1.50 per mile. A $1.00 passenger processing fee is added to each ride transaction. Review the full amount before continuing to secure checkout. Bank payments may take several days to confirm.
Driver payout setup
Add or update your bank account or eligible debit card in Stripe’s secure form. CLACK does not collect raw card numbers, account numbers or bank passwords.
No payout account connected.
Available at Stripe—
Pending settlement—
A confirmed payment appears as paid after verification. Money becomes withdrawable only when Stripe releases it and the driver’s payout account is eligible. Each successful cash-out costs $1.99, deducted in addition to the amount you receive. At most one cash-out is permitted per day. Cash-outs remain disabled until payout setup is verified.
Passenger processing fees and driver cash-out fees are tracked separately. CLACK fee profits are held for 60 days after collection, after accounting for processor costs, refunds and disputes. This does not impose a 60-day hold on driver ride earnings.
Payment processing is not connected yet.
No rides or payments are active during the registration pilot. Do not enter banking or card information in the profile fields. A checkout return page alone never confirms payment.